Every NHS trust has a capacity problem. Almost none of them have accurately measured where that capacity is actually going. Those are connected facts, and the connection between them is where most improvement programmes quietly fail. The wrong unit of change When an NHS service faces a capacity crisis, the response follows a familiar pattern. […]

The staffing model NHS services inherited was built for a different era of medicine. It was built when clinical tasks were less differentiated, when skill mix meant doctor and nurse, and when the bottleneck in outpatient care was usually the consultant’s availability. That era has gone. The staffing model hasn’t. The question nobody is asking […]

Introduction FloInsights Simulator is an innovative tool designed to simulate the operations of hospital clinics using extensive datasets and years of industry expertise. This powerful capability allows us to enhance clinic throughput through remote simulations, requiring only a floorplan, patient pathway information, and staff availability.  Recently, we collaborated with CentroMedico Ophthalmology Clinic in Chiasso to […]

A case study on how Floinsights has improved patient experience in an Ophthalmology clinic.